Skip to content

Members are not refunded when subscription is canceled prior to ID check. #174

@Agent123983

Description

@Agent123983

Issue: When a member canceled their initial subscription prior to their ID check, their account will go into a pending cancellation state, then fully cancel after a month. During that time, the member does not receive their initial payment back which can cause disputes and cost the organization money.

Feature Request:

  • Try to refund the order if they've never had an ID check (will have to figure out group subscriptions here since they can be paused and the main user can not have their ID checked but child accounts could have)
  • Slack message the treasurer that it happened or failed
  • Put the subscription in a full canceled state post order refund.

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions